MARTE MEDIA SRL
Shipping policy
We offer free shipping in Romania and ship across European Union member states.
Last updated: 24 September 2026
Romania
Shipping is FREE for every order in Romania. Estimated delivery is 1-2 working days after collection. Cash on delivery is available only in Romania.
European Union
We ship exclusively to European Union member states. Estimated delivery is 4-5 working days after collection. International shipping cost is calculated by destination country and displayed before the order is placed.
Processing and custom pieces
Processing time is added to transit time. Custom products enter production after order and payment confirmation when online payment is active. The estimate appears before order completion.
Tracking
You receive the tracking number after dispatch. Your address and phone number must be correct for delivery.
Delays and parcels
Times are estimates and may be affected by holidays, peak periods, weather or events outside our control. Contact [email protected] about delayed or damaged parcels.